After having a generally quiet and normal working week last week, this one has started off with a bang.
Monday saw me driving down to the Gold Coast to replace a faulty computer in our small office down there. I didn't mind the drive, but it did take up much of the day just in transit.
Today was the real fireworks (not real ones of course), as a major Optus network outage not only severely affect our business, but much of the state in general.
We basically lost all connections to the Southern offices, and all our fixed and mobile phones were out too. Luckily enough, the internet in the Brisbane office was fine though.
This was pretty much a huge (especially PR) disaster for Optus. The local Telstra rep even contacted us trying to help us out (rubbing his hands with glee i can imagine). Our account manager at Optus even came to personally see us during the outage, as there really wasn't much else he could do because pretty much all of his telecommunications systems were on the blink.
It is desperately unlucky that both their fibre links to NSW managed to be out at the same, but I guess that your redundancy is only as good as major damage it comes up against, and this pretty much hit the spot in terms of that. Maybe they will invest in a third link down to Sydney, or possibly one to hook up with the NT/SA part of the network for a looping kind of redundancy.
Either way, I can see a lot of people losing their jobs over this. Also, this revelation on Whirlpool could cause a ruckus if true. It basically means that the Queensland Government is ultimately responsible for the dug-up cable, which is a total laugh considering Premier Bligh's already stupid comments this afternoon.
We'll wait and see on that one, but I hope the contractor and/or the Queensland Government's insurance is up to date, as one would expect Optus to come down extremely heavily on whoever cut that cable.